Support
If you need help, there are really two places to go.
TL;DR
If you need to manage your order, recover a license, or move to another Mac, use the license management link.
For any other question, send an email to support and include a short description of the issue.
For order access, license recovery, and device transfer tasks, use the license management page linked below.
License portal
Use the license portal to recover your order, view your license details, or move your activation to another Mac.
For all other questions, email support. The most helpful message includes your Mac model, macOS version, and a short description of what happened.
Email support
Send us a short note with your Mac model, macOS version, and what happened. That gives us the best chance of helping quickly.