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Support

Support for DontTouchMyMac

If you need help, there are really two places to go.

TL;DR

Manage license issues in the license portal. Email us about everything else.

If you need to manage your order, recover a license, or move to another Mac, use the license management link.

For any other question, send an email to support and include a short description of the issue.

1. Manage your license

For order access, license recovery, and device transfer tasks, use the license management page linked below.

License portal

Open the self-serve license management page

Use the license portal to recover your order, view your license details, or move your activation to another Mac.

2. Other questions

For all other questions, email support. The most helpful message includes your Mac model, macOS version, and a short description of what happened.

Email support

Contact us directly if something else is wrong

Send us a short note with your Mac model, macOS version, and what happened. That gives us the best chance of helping quickly.